A practical 15-minute course for all aged care workers, residents, and families covering when and how to report serious concerns, your legal protections under Australian whistleblower law, and the right escalation pathways — including external regulators.

In aged care, speaking up about serious concerns is not just encouraged — it is a professional and ethical responsibility. Whether you are a personal care worker, nurse, allied health professional, volunteer, contractor, or family member, this course will help you understand what qualifies as a reportable concern, what legal protections apply to you, and the practical steps you can take to raise an issue safely and effectively.

Australian law provides strong protections for people who report genuine concerns about misconduct, abuse, neglect, or regulatory breaches in aged care settings. The Corporations Act 2001 (Cth), the Aged Care Act 1997 (Cth), and the Aged Care Quality and Safety Commission Act 2018 (Cth) all create frameworks that protect eligible whistleblowers from retaliation, victimisation, and legal liability. Understanding these protections helps you act with confidence.

This course is structured across three focused modules: identifying what qualifies as a serious concern and who can report; understanding your full legal protections under Australian law; and knowing exactly how and where to report — from internal channels to external regulators such as the Aged Care Quality and Safety Commission and the Australian Commission on Safety and Quality in Health Care. By the end, you will feel equipped and supported to speak up when it matters most.

Speaking Up in Aged Care: Rights, Protections & Pathways (15 Mins)

Course content

1. Module 1: Speaking Up & What Qualifies

2. Module 2: Your Legal Protections

3. Module 3: How and Where to Report

4. Final Assessment