French Triage: Managing Secure Reporting Internal Channels
A specialist course for managers and compliance teams in France, covering the design, operation and governance of internal whistleblowing channels under the Sapin II Law and the Waserman Law, with practical guidance on triage, investigation and reporter protection.
This course is the second in a two-part series developed for French organisations navigating their obligations under the Loi Sapin II (Law No. 2016-1691 of 9 December 2016) and the Loi Waserman (Law No. 2022-401 of 21 March 2022), which transposed the European Union Whistleblowing Directive (2019/1937) into French law. Designed specifically for managers and compliance professionals, it moves beyond awareness to equip participants with the operational knowledge required to run an effective, legally compliant internal reporting system — from first receipt of an alert through to closure and record-keeping.
Participants will explore how to triage incoming reports, assess their validity and urgency, assign appropriate investigators, manage conflicts of interest, and communicate with reporters in a manner that preserves confidentiality and encourages further engagement. The course addresses the critical obligations imposed by the Waserman Law, including mandatory acknowledgement timelines, feedback to reporters, the prohibition on retaliation, and the expanded definition of protected persons, as enforced by the Défenseur des droits and, where relevant, the Autorité des marchés financiers (AMF) and the Agence française anticorruption (AFA).
By the end of this course, managers and compliance teams will be able to distinguish protected disclosures from other complaints, apply a structured triage methodology, avoid common procedural errors that expose organisations to regulatory sanction, and build a reporting culture grounded in trust and legal certainty. This course should be taken in conjunction with its companion module aimed at all staff members.
Course content
1. Module 1: The French Legal Framework for Internal Reporting
- Lesson 1.1: From Sapin II to Waserman — The Legislative Journey
- Lesson 1.2: Scope of Obligations — Who Must Do What
2. Module 2: Designing and Governing the Internal Reporting Channel
- Lesson 2.1: Channel Architecture — Design Principles for Compliance Teams
- Lesson 2.2: The Référent Alerte — Role, Responsibilities and Governance
3. Module 3: Triage — Assessing and Classifying Incoming Reports
- Lesson 3.1: What Qualifies as a Protected Disclosure?
- Lesson 3.2: The Triage Process — A Structured Methodology
4. Module 4: Managing Investigations and Protecting Reporters
- Lesson 4.1: Conducting Fair and Confidential Investigations
- Lesson 4.2: Anti-Retaliation — Obligations, Monitoring and Response
5. Module 5: Escalation, External Reporting and Regulatory Interface
- Lesson 5.1: When and How to Escalate Internally and Externally
6. Module 6: Building and Sustaining a Reporting Culture
- Lesson 6.1: Culture, Communication and Continuous Improvement
7. Final Assessment
- Final Assessment
- 11 lessons
- Pass mark: 80%
- Completion certificate
You'll need a learner account to enrol.
Pay for 2–500 seats in one purchase. You'll receive an access code to share with your team.
Total: $995.00 + GST
Completion requirements
- Lessons and modules must be completed in order — each unlocks when the previous one is finished.
- Quizzes must be passed (pass mark 80%).
- Your certificate is issued automatically when every lesson is complete.
Unlock this course for free with a code from your organisation.