Canadian Triage & Investigation of Misconduct Disclosures
A practical, legislation-grounded course for Canadian managers and compliance teams on how to receive, triage, and investigate workplace misconduct disclosures — covering obligations under the Public Servants Disclosure Protection Act and Criminal Code s. 425.1.
This course is the second in a two-part Canadian compliance series, designed specifically for managers, HR professionals, legal counsel, and compliance officers who bear operational responsibility for handling misconduct disclosures. Building on foundational whistleblower awareness, this course equips practitioners with the tools, frameworks, and legal knowledge required to respond to disclosures competently, consistently, and in accordance with Canadian law.
Participants will develop a thorough understanding of the Public Servants Disclosure Protection Act (PSDPA) and its procedural obligations, including the roles of designated officers, senior officers, and the Public Sector Integrity Commissioner. The course also addresses the criminal prohibition on reprisals under Criminal Code s. 425.1, and how compliance teams can structure triage and investigation processes that meet both statutory and organisational standards.
Through structured lessons covering intake, preliminary assessment, investigation planning, evidence handling, reporting, and reprisal prevention, this course provides a complete operational methodology for managing disclosures responsibly. Case-based examples drawn from public-sector contexts illustrate how obligations translate into day-to-day practice across Canadian federal organisations and analogous provincial frameworks.
Course content
1. Module 1: Legal Framework Governing Misconduct Disclosures in Canada
- The Public Servants Disclosure Protection Act: Structure and Scope
- Criminal Code s. 425.1: The Prohibition on Reprisals
2. Module 2: Receiving and Triaging a Disclosure
- Intake: Creating Safe and Structured Disclosure Channels
- Triage: Preliminary Assessment and Categorisation
3. Module 3: Planning and Conducting the Investigation
- Investigation Planning: Scope, Terms of Reference, and Investigator Selection
- Evidence Gathering: Interviews, Documents, and Digital Records
4. Module 4: Procedural Fairness and Managing Conflicts of Interest
- Procedural Fairness Obligations Throughout the Investigation
- Identifying and Managing Conflicts of Interest
5. Module 5: Findings, Reporting, and Reprisal Prevention
- Completing the Investigation: Findings and the Investigation Report
- Reprisal Prevention and the Manager's Role
6. Module 6: Organisational Accountability and Continuous Improvement
- Reporting Obligations, the PSIC, and Lessons Learned
7. Final Assessment
- Final Assessment
- 12 lessons
- Pass mark: 80%
- Completion certificate
You'll need a learner account to enrol.
Pay for 2–500 seats in one purchase. You'll receive an access code to share with your team.
Total: $995.00 + GST
Completion requirements
- Lessons and modules must be completed in order — each unlocks when the previous one is finished.
- Quizzes must be passed (pass mark 80%).
- Your certificate is issued automatically when every lesson is complete.
Unlock this course for free with a code from your organisation.