Case Management Platform

From disclosure to resolution — in one secure command centre.

Purpose-built tooling for your designated receivers and investigation teams to assess reports, collaborate securely, and drive every case to a documented, defensible close.

A live picture of every case

Real-time caseload, SLA health and reporting trends — the moment a report arrives, your team knows exactly where it stands.

reporting.whistleblowing.services/admin/dashboard

Case Operations

CO
Open cases
34
+6 this month
Avg. resolution
11d
−2d vs target
SLA breaches
2
needs review
Closed (YTD)
218
+18%
Active caseload
RefCategoryStatusPriority
WB-2049Financial misconductInvestigationUrgent
WB-2048Health & safetyAssessingStandard
WB-2047DiscriminationRemediatingStandard
WB-2045Data privacyDeterminedUrgent
WB-2043Bribery & corruptionClosedStandard
Report volumelast 12 weeks
Reporting up 22% — healthy speak-up culture

What the platform does

Everything your investigation team needs to run a compliant programme — and nothing that puts reporters at risk.

Centralised intake & triage

Every disclosure lands in one secure workspace, automatically anonymised and routed to the right handlers — no shared inboxes, no lost evidence.

Six-phase lifecycle

Move each case through Received → Assessing → Investigation → Determined → Remediating → Closed, with structured actions at every stage.

Role-based access (RBAC)

Owners, investigators and receivers see only what they should. Destructive actions are gated behind owner permissions and a PIN.

Tamper-evident audit trail

Every action is written to a hash-chained ledger. Records are mathematically verifiable and cannot be altered after the fact.

Receiver collaboration

Nominated receivers deliberate in a private workspace, draft recommendations and reach signed, majority consensus before submission.

Anonymous two-way messaging

Acknowledge, question and update reporters securely — even when they remain completely anonymous — keeping them engaged through resolution.

SLA & aging analytics

Per-priority targets, breach alerts and at-risk case surfacing keep investigations on track and defensible.

Reports & evidence handling

Generate recommendation reports as PDF and .docx, with metadata-stripped attachments delivered through presigned, expiring links.

Tamper-evident

An audit trail that holds up

Every status change, note, assignment and download is hash-chained — each entry cryptographically links to the one before it. If a single record were altered, the chain breaks and integrity checks flag it instantly.

  • Records IDs, labels and lengths — never reporter PII
  • One-click integrity verification across the whole ledger
  • Court- and regulator-ready evidentiary chain
reporting.whistleblowing.services/admin/cases/WB-2049/audit

Audit Trail · WB-2049

CO
Hash-chained ledger verified · tamper-evident · integrity intact
case.status_changedAssessing → Investigation
Investigator · J. Okafor
09:42
case.note_addedEvidence reviewed
Compliance · S. Mara
09:38
case.receiver.assignedReceiver nominated
Owner · A. Reyes
09:30
case.attachment_added3 files · metadata stripped
System
09:12
case.receivedReport WB-2049 created
Public intake
08:55
reporting.whistleblowing.services/receiver/cases/WB-2049

Receiver Workspace · WB-2049

CO
Recommendation · DraftConsensus 3 / 4

Recommend formal investigation with external forensic accounting support and interim segregation of duties for the named function.

3 approve 1 revision
Private receiver thread
Receiver A: Agree — but we should set a 30-day review checkpoint.
Receiver B: Requesting a minor wording change on scope.
Shared stage
In deliberation
Nominated receivers
A
B
C
D
Submission unlocks once a majority approves — every vote is cryptographically signed.
Collaboration

Receivers decide together — on the record

Nominated receivers get a private, ring-fenced workspace to deliberate, draft recommendations and vote. Submission only unlocks once a majority approves, and every vote is cryptographically signed.

  • Signed consensus voting with revision requests
  • Private receiver notes never shown to the reporter
  • Live updates, discussions and a shared calendar

One workflow, six clear phases

A consistent lifecycle keeps reporters informed and investigators accountable.

01Received
02Assessing
03Investigation
04Determined
05Remediating
06Closed

Why teams choose it

Reduce legal exposure, resolve cases faster, and protect the people who speak up.

Defensible compliance

An immutable record of who did what, and when — ready for regulators, auditors and courts under the EU Directive, SOX and ISO 37002.

Faster resolution

Structured workflows and SLA tracking cut time-to-close and stop cases slipping through the cracks.

Protected reporters

PII is stripped at intake and ring-fenced throughout, so investigations never expose the people who spoke up.

Nothing falls through

Automated notifications and at-risk alerts keep every handler accountable from disclosure to sign-off.

See the Case Management Platform in action

Book a walkthrough with a compliance specialist and stand up a defensible programme in days.